We want to share some exciting news… Our Grove Arcade location is moving!
Our Grove Arcade/Downtown Asheville, North Carolina location is merging with our flagship store in Biltmore Park (South Asheville, NC)! Starting Monday, June 2nd, 2025, our Downtown Asheville team and operations will join forces at our landmark location:
2 Town Square Blvd. Suite 100, Asheville, NC 28803. Click Link For Directions
This change allows us to bring the same familiar faces and expert service you’ve come to know and trust – now with even more resources and support under one roof. We’re confident this move will ultimately allow us to serve you better, faster, and more efficiently, while still offering the same personalized attention and high-quality results.
We will no longer be able to do in-store printing at the Grove location starting on May 23rd, and our last day of operation will be May 30th. Any orders that are ready for pickup after that time will be transferred to the Biltmore Park location, and will be available for pickup there starting on June 2nd!
If you have any questions or concerns regarding this change, we’re here for you-so please feel free to reach out by email or phone:
Email: serve@printville.net
Phone: 828-225-3777
FAQ’s and Answers
Will you still have access to our files and order history?
Absolutely. Our customer service team can quickly access your past orders and artwork. Just share your order number or company name and we’ll take it from there.
Can I still pick up my order at the Grove Arcade?
Pick-up at Grove Arcade will no longer be available, but we offer convenient shipping, local delivery, and pickup at our Biltmore Park, Fletcher, and Hendersonville locations.
Is the customer service team changing?
Not at all! You’ll still work with the same amazing team who has supported you at the Grove Arcade. They’ll continue to handle your inquiries by phone or email – same service, just in a new location.
Will my order take longer to produce?
Our standard turn-around times remain! Rush turn times are also available when the need arises.